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      Safety          

Body Mechanics

  • Back Injury Avoidance

  • Ergonomics

Radiation Safety

  • The Basics

  • Review for Healthcare Workers

Environment of Care

  • Emergency Management

  • Fire and Life Safety Management

  • Hazardous Material and Waste Management

  • Medical Equipment Management

  • Personnel Safety and Hazard Recognition

  • Security Management

  • Utility Systems Management

Facility Safety

  • Electrical Safety

  • Emergency Response to a Terrorist Event

  • Workplace Violence-Prevention & Management

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      Patient Safety           

Patient Safety

  • Joint Commission National Patient Safety Goals

  • A Culture of Safety

  • Awareness and Reporting of Patient Abuse

  • Patient Rights

Privacy & Information Security

  • HIPAA: Privacy Awareness

  • HIPAA: Security Rule

Infection Control

  • The Basics

  • The Plan

  • Personal Protective Equipment

HIV/AIDS

  • General Information

  • Protective Measures

Tuberculosis

  • Awareness

  • Control and Treatment

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       Patient Care              

Medical Records

  • Advance Directives

  • Continuum of Care: Discharge Planning

  • Documentation of Medical Records

Blood/Blood Products

  • Administration

  • Complication

Pain Management

  • Understanding and Evaluating Pain

  • Treating Pain

Restraints & Seclusion

  • General Information

  • Restraint Procedures

  • Using Restraints

Special Patient Needs

  • Age Specific Care

  • Latex Protein Allergy: Prevention and Exposure Control

  • Meeting the Needs of Dying Patients

  • Suicide Awareness and Prevention

High Performance Organization

Customer Service

  • Basic Principles

  • Co-Workers as Customers

  • Proactive Behavior at Work

  • Responding to the Difficult Patient

  • Telephone Etiquette

Workplace Relationships

  • Creating Effective Workplace Relationships

  • Diversity & Discrimination

  • Sexual Harassment

Ethics/Quality

  • Ethical Business Practices

  • Drug Free Workplace

  • Impaired Practitioners

  • Quality/CPI

  • Risk Management